Boston Cluster 2026 Faculty

Jim Austin

Author

Jim Austin combines business strategy and organizational development theory with extensive industry experience. Jim is a faculty consultant at the Aresty Institute of Executive Education, Wharton Business School, where he tailors senior-level seminars. Specifically, he leads seminars at Wharton on finding new growth opportunities, building a vision, execution and leading strategic change and more.In 2013, Brown University appointed Austin as a senior lecturer of Healthcare Leadership. He is currently an adjunct assistant professor of Health Services, Policy and Practice. From 1996 through 2016, Austin was a business management professor at the Lake Forest Graduate School of Management where he received the “Most Distinguished Corporate Education Faculty Member” (2009-10) and the “Learning Excellence” (2015) awards. From 2013-2016, he was an adjunct faculty member in the Department of Health Systems Management, College of Health Sciences, Rush University. Austin’s book, Transformative Planning: How Your Healthcare Organization Can Strategize for an Uncertain Future (Health Administration Press, 2018), helps healthcare leaders drive transformational change.From 2005–2016, Austin worked at Decision Strategies International where he directed numerous projects including a strategic plan for the American College of Radiology, scenarios of the future for the League of Southeastern Credit Unions and a new vision and strategic priorities for the national and IL Boards of Volunteers of America (VOA) to name a few.Prior to joining Decision Strategies, Jim spent 12 years at Baxter Healthcare, the last four as vice president of strategy development for the renal division where he identified new business opportunities, facilitated annual strategy planning processes and worked with senior management on organizational development.Austin holds a BA in economics and politics from Yale University. He was a special student at the Massachusetts Institute of Technology in the Urban Studies Department where he received a joint Master of Public Affairs (MPA) and Master of Urban and Regional Planning (MURP) from the Woodrow Wilson School, Princeton University. Previously, Austin was chairman of the Strategic Leadership Forum, a board member of the National Kidney Foundation of Illinois, member of the Board of Directors for the University Club of Chicago among several other organizations.

Jennifer L. Bickel, MD

Speaker

Dr. Jennifer Bickel, a Berkeley Certified Executive Coach, serves as the chief wellness officer at MD Anderson Cancer Center in Houston, Texas. She works with senior leaders across the organization to ensure staff wellbeing is incorporated into all decisions. Dr. Bickel has real-world experience in assessing burnout across healthcare organizations and in developing effective, evidence-based strategies to reduce clinician burnout. Her innovative strategies to improve physician and healthcare worker wellbeing have been nationally recognized in publications and presentations. As an academic professor and neurologist, she has won awards in mentorship, leadership and clinical program development. She currently serves as a member of the National Academy of Medicine’s Action Collaborative for Clinician Wellbeing and as the chair for the American Academy of Neurology’s Wellness subcommittee. Dr. Bickel received her medical degree at the University of Missouri at Kansas City and completed her neurology residency at the University of Kansas.

David B. Brody, FACHE

Speaker

David Brody is responsible for the overall administration of the over 250 location ambulatory network and medical group spanning across Nassau and Queens counties in New York. He is responsible for the leadership, strategy, financial management and operations of a network that sees more than 2.4 million appointments per year and has more than 5,000 team members, including over 1,200 physicians.Prior to his current role, Brody was the senior vice president for the ambulatory service organization where he was responsible for patient access, service line development and ambulatory shared services. Previously, he was the deputy executive director for the cardiology and cardiothoracic surgery service lines. There, he was responsible for the clinical and administrative operations for both service lines across the entire Northwell organization.During his tenure, Brody helped to develop and launch brand new heart and lung transplant programs. He also partnered with clinical leaders to expand access to best-in-class sub-specialty medicine and surgery across the downstate region of New York. Furthermore, he supported a cardiovascular surgery program which was one of three programs nationally in the Society of Thoracic Surgeons’ database to achieve the highest rating of three stars in all five surgical categories.Brody has held a variety of positions within Northwell Health, he began at Northwell’s Center for EMS, where he covered both 911 emergency work in the NYC EMS, as well as critical care interfacility transports. He also held several positions in hospital administration at North Shore University Hospital. Immediately prior to joining cardiovascular and thoracic surgery, Brody was the administrative director for emergency medicine and surgery at North Shore University Hospital.Brody received a Bachelor of Arts in economics from New York University and a Master of Public Administration degree from the New York University Wagner Graduate School of Public Service.

Jon Burroughs, MD, JD, FACHE

Author

Jon Burroughs provides best-practice training and solutions to healthcare systems throughout the United States and beyond. His work focuses on how healthcare systems can adopt best practices and avoid systems failures which can result in loss of public confidence and market share. He works with executive teams, governing boards, medical staff and clinical leadership. He also works with legal counsel to ensure compliance and avoidance of unnecessary risk by demonstrating how leadership can be aligned to achieve exceptional results. Dr. Burroughs serves on the national faculties of both ACHE and the American Association for Physician Leadership (AAPL), where he has been consistently rated as a top speaker, author, educator and facilitator for the past 25 years.

Contact Info: Jon Burroughs, MD, JD, FACHE
President & CEO
Burroughs Healthcare Consulting Network

Jason Lesandrini, FACHE

Speaker

Jason Lesandrini, FACHE, LPEC, HEC, is the Assistant Vice President for Ethics, Advance Care Planning and Spiritual Health at Wellstar Health System in Georgia, where he leads the strategy and implementation of ethics initiatives. He holds faculty appointments at Mercer University and South College. Jason is a widely recognized expert in outcomes metrics for ethics programs and served as an ethics expert to numerous professional organizations.  Jason is also founder and principal of The Ethics Architect. The Ethics Architect is an outcomes-driven healthcare consulting firm specializing in the assessment and execution of ethics programming, the creation of ethical cultures and developing ethical leaders.

Conrad Meyer, JD, MHA, FACHE

Speaker

Conrad Meyer is a nationally recognized healthcare attorney, trusted advisor and strategic partner for healthcare executives navigating today’s complex regulatory businesses. As a partner and chair of the healthcare practice group at Chehardy Sherman in Metairie, Louisiana, Meyer brings over 24 years of experience advising hospitals, physician groups and healthcare organizations on high-stakes transactions, regulatory compliance, medical staff issues and healthcare fraud and abuse matters.A Louisiana State Bar board-certified health law specialist and Fellow of the American College of Healthcare Executives (FACHE®), Meyer offers a unique blend of legal, operational and business acumen making him a highly sought-after resource for healthcare executives facing regulatory scrutiny, structuring complex deals or managing medical staff challenges. His expertise spans physician employment agreements, Stark Law and Anti-Kickback Statute compliance, Medicare Part B reimbursement, telemedicine and licensure matters. Additionally, he frequently serves as a hearing officer for peer review proceedings and medical malpractice cases.Meyer’s deep industry knowledge and practical insights have earned him Band 1 recognition for healthcare law in Louisiana by USA Chambers since 2020. He is an AV Preeminent-rated attorney by Martindale-Hubbell, reflecting the highest standards of legal excellence and ethical integrity. Beyond his practice, Meyer serves as an adjunct professor of Health Law at Loyola University New Orleans College of Law and the University of New Orleans Health Administration Program, educating future healthcare leaders on regulatory compliance, transactions, fraud and abuse laws and medical board licensing issues.A respected thought leader, Meyer has authored and contributed to leading healthcare publications such as the ABA Health Law E-Source, Louisiana Medical News and Healthcare Journal of New Orleans. He also hosts the widely followed podcast "Health Law Talk," where he breaks down critical legal and regulatory issues affecting healthcare providers nationwide.Meyer is a frequent keynote speaker at national and regional healthcare conferences, including engagements with the Louisiana Hospital Association, LSU and Tulane medical residency programs as well as the Louisiana State Medical Society’s Annual Conference. His ability to translate complex legal frameworks into practical strategies makes him a go-to advisor for healthcare executives and leadership teams seeking to mitigate risk, optimize compliance and drive organizational success.

Contact Info: Conrad Meyer, JD, MHA, FACHE
Healthcare Attorney
Chehardy Sherman Williams

Charmaine S. Rochester, DHA, FACHE

Speaker

Charmaine Spence Rochester, DHA, CPA, FACHE, FHFMA, serves as the Chief Financial Officer (CFO) for the University of Cincinatti Health System (UC Health). Dr. Rochester has over 30 years of experience in finance and executive leadership, having spent time with organizations such as KPMG, Bon Secours Hampton Roads, and Penn Medicine. Prior to joining UC Health, she was with the Cleveland Clinic Florida serving as CFO and a strategic partner to the CEO as the organization worked to expand its presence in Florida.  Dr. Rochester is board-certified in healthcare management and a Fellow of the American College of Healthcare Executives (FACHE) and the Healthcare Financial Management Association (FHFMA). She holds a Doctor of Health Administration (DHA) from Central Michigan University, an MBA from Florida Atlantic University, an undergraduate degree in accounting from Howard University, and is a Certified Public Accountant (CPA).  Residing in Cincinatti, OH, with her husband Tex, a retired U.S. Navy servicemember, together they are the proud parent of three children, all serving in the United States Air Force and Space Force.

Contact Info: Charmaine S. Rochester, DHA, FACHE
Chief Financial Officer
UC Health

Joshua Snyder, FACHE

Speaker

Joshua Snyder leads the financial strategy, operations and performance for Penn Medicine Chester County Hospital. With over two decades of experience in healthcare finance, Snyder brings a deep understanding of financial management, operational efficiency and strategic planning to his role.Since joining Chester County Hospital in 2018, Snyder has held several key leadership positions, including controller and associate CFO, before being appointed CFO in 2022. His leadership has been instrumental in driving financial sustainability and supporting the hospital’s mission of delivering high-quality care to the community.Prior to his time at Penn Medicine, Snyder held finance leadership roles at Bon Secours Health System and Sentara Healthcare, where he developed expertise in budgeting, forecasting and financial analysis across complex healthcare environments.Snyder holds a Bachelor of Business Administration in finance from Old Dominion University, a Master of Business Administration and a Master of Accounting and Financial Management. He is a Fellow of the American College of Healthcare Executives (FACHE®) and a Certified Healthcare Financial Professional (CHFP) through the Healthcare Financial Management Association.

Amy Zolotow

Speaker

Amy Zolotow is a senior healthcare executive operating at the nexus of digital health, AI, clinical workflows, patient and provider experience. With a background spanning healthcare operations, innovation leadership and social science, she specializes in driving adoption, strengthening customer relationships and building high-trust, high-impact user communities around emerging technologies. She has a demonstrated ability to connect strategic vision with the day-to-day realities of care delivery.Zolotow brings more than a decade of leadership experience inside major healthcare systems and technology companies including Johns Hopkins Medicine International, Johns Hopkins Hospital, Mercy Personal Physicians and Synthminds.AI. Over the years, she has led the execution of enterprise-level strategies into frontline impact and has led initiatives that helped improve operational performance and advance clinical experience. Her work consistently bridges what customers need, what clinicians will adopt and what technology companies must deliver.A strong advocate for safe, responsible and clinician-centered AI, Zolotow is also a recognized industry voice. She has spoken at leading conferences such as HIMSS, Reuters Digital Health, Reuters Total Health, AIMed, Ai4, ACHE’s Congress on Healthcare Leadership, The Healthcare Council, Becker’s Healthcare and has brought her insights to multiple media platforms including TEDx. Known for her ability to distill complex concepts into clear, compelling narratives, she helps organizations and health systems align around shared goals that help reduce friction and accelerate impact. In every role, Zolotow strengthens trust, builds community, elevates customer experience and leads initiatives that help improve care.She currently serves as senior fellow for the Collaborative of Health Systems Innovation at the Thomas F. Frist, Jr. College of Medicine at Belmont University, executive advisor for Channel Partnerships at Prosneus, faculty at ACHE and healthcare advisor at ScaleHealth.

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2026 Boston Cluster