Uncertainty is a constant in healthcare, and today it’s more intense than ever. In these moments, a leader’s mindset can either strengthen or strain their team’s ability to move forward.

This interactive session explores how trust, self-awareness and sensemaking are essential tools for leading effectively in complex and changing environments. Participants will assess their personal values, reflect on how they respond to uncertainty and consider how their own reactions shape the experience of those they lead.

This seminar will explore practical strategies for building and sustaining trust during uncertainty and how leaders can create clarity, even when they don’t have all the answers. Using the concept of sensemaking, participants will look at how leaders can interpret and explain change in real time, providing direction and confidence to their teams.

Learning Objectives:

• Identify core personal values.
• Evaluate the ways that personal values influence leadership behavior during times of change.
• Describe the impact of trust on team performance in uncertain environments.
• Explore practical ways to become a more trusted leader.
• Learn how to apply sensemaking to guide teams through ambiguity.

Who Should Attend:

Mid-to senior-level healthcare leaders

Presenters:

Sara Johnson, FACHE, Leadership Advisor and Executive Coach

Karen Johnson, Leadership Advisor and Executive Coach

Continuing Education Credit

In addition to the ACHE In-Person Education or Virtual Interactive Education credits assigned to this seminar, ACHE is accredited by other organizations to provide continuing education credit. View complete information about these organizations.

All Customized Learning seminars can be offered as Virtual Interactive programs or live In-Person programs.

For more information about this seminar and Customized Learning programs, contact Martijn van Oort, director, business development, at (312) 288-1872 or organizations@ache.org.